Terms and Conditions for Catering Services

SAVOUR TO TASTE | EVENT BOOKING CONDITIONS & CATERING SERVICES POLICIES MENUS All menus displayed by Savour To Taste serve as a guide to the style and standard of food our chefs can prepare. These menus may be customized to cater to individual preferences, dietary needs, and the specific nature of your event. All menu items and ingredients are subject to seasonal availability. If an item or ingredient becomes unavailable, Savour To Taste reserves the right to substitute it with a suitable alternative of comparable quality and value. Final menu selections will be confirmed with the client before the event. STAFFING Our quotations cover the staffing outlined in your booking confirmation. Additional chefs, waitstaff, or service personnel may be needed based on the number of guests, menu style, venue, and level of service required. Generally, extra staff is advisable for groups exceeding eight guests. Any further staffing requirements and associated fees will be discussed with the client before confirmation and included in the final quotation wherever feasible. DIETARY REQUIREMENTS & ALLERGENS Clients must inform Savour To Taste in writing of all known allergies, intolerances, and special dietary requirements for themselves and their guests in advance of the event. Reasonable care will be taken when preparing food for guests with disclosed dietary requirements and allergies. However, because food is prepared or served within a client's home or another venue, we cannot guarantee an entirely allergen-free environment due to possible traces present in kitchens, equipment, utensils, or surrounding areas. Guests with severe or life-threatening allergies should consult with Savour To Taste regarding their requirements before finalizing their booking to confirm that these can be safely accommodated. VENUE, HEALTH & SAFETY Clients are responsible for providing a safe and suitable environment for Savour To Taste to prepare and serve food. This includes access to safe electricity, potable running water, suitable refrigeration, adequate food preparation areas, and a reasonably clean and safe kitchen or catering space. For safety and hygiene, children and pets should be kept away from active food preparation and cooking areas while our chefs are working. Savour To Taste reserves the right to halt or modify food preparation or service if our chef believes that health or safety risks are present. FOOD SAFETY & LEFTOVERS Savour To Taste adheres to all relevant Australian and NSW food safety guidelines. Potentially hazardous foods should generally be maintained at 5°C or below or 60°C or above. Foods held between these temperatures must follow the 2-hour/4-hour food safety rule. If leftover food is provided to the client after the event, the responsibility for its proper storage, refrigeration, reheating, and consumption transfers to the client once Savour To Taste has completed its service and departed from the premises. Any food deemed unsafe for later consumption by our chef will not be left behind. CROCKERY & PLATEWARE To ensure each dish is presented as intended by our chef, Savour To Taste may provide specialized plates, bowls, serving pieces, and other presentation equipment for your event. Where applicable, a crockery and equipment fee will be included in your quotation. The client is responsible for taking reasonable care of Savour To Taste's equipment while it is at the venue. If equipment is lost or damaged due to misuse, negligence, or circumstances beyond Savour To Taste's control, the client may be charged for the reasonable repair or replacement cost. Normal wear and tear is not included. DAMAGE TO EQUIPMENT Clients may be held accountable for the reasonable repair or replacement cost of Savour To Taste's equipment that is damaged through negligence, misuse, or deliberate actions by the client or their guests. This may include cigarette burns, graffiti, breakages from misuse, or damage caused by inappropriate substances. Charges will reflect the fair repair or replacement cost of the affected item. BOOKING & PAYMENT A 50% deposit is necessary to secure your booking. Your booking is not confirmed until the deposit is received and Savour To Taste has provided written confirmation. Unless otherwise agreed in writing, the remaining balance must be paid in full seven days before the event. Payment can be made through electronic bank transfer or another payment method offered by Savour To Taste. Any applicable card processing fees will be clearly indicated before payment, in compliance with Australian payment surcharge regulations. CREDIT CARD SECURITY We recommend removing your existing credit card clause unless your Australian payment processor supports genuine card pre-authorization. It is best not to state that you will keep someone's